rf77 Terms and Conditions

Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the rf77 platform and all its services. rf77 is an online betting and casino platform operated for users in Bangladesh. By accessing our website or application, registering an account, or using any service, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, you are requested to refrain from using the rf77 platform. These Terms form a binding legal agreement between you and rf77.

1.1 Scope of Terms

These Terms apply to the rf77 website (rf77.cam), mobile application, live casino, sports betting, slot games, and all other services. Additional terms may apply to specific promotional offers or bonuses, which will be stated on the relevant offer page.

1.2 Changes to Terms

rf77 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes means you have accepted the new Terms. You are therefore advised to review this page regularly.

Account Registration and Eligibility

2.1 Registration Eligibility

To open an account with rf77, you must meet the following conditions:

• You must be at least 21 years of age (for ages 21 and above).
• You are registering personally — not on behalf of any third party.
• You do not already have an active account with rf77.
• You are able to fully understand and comply with these Terms.

2.2 Number of Accounts

Each individual may hold only one rf77 account. If multiple accounts are found under the same person's name, rf77 may suspend or close the additional accounts without prior notice and forfeit any bonuses or winnings held in them.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false or misleading information may result in account closure and forfeiture of all balances.

2.4 Identity Verification (KYC)

rf77 may request identity verification documents at any time to maintain security and regulatory compliance. Failure to submit the required documents may result in the account being temporarily suspended.

Deposits, Withdrawals and Payment Policy

3.1 Deposit Terms

Accepted payment methods for depositing funds at rf77 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 (for each method). Only deposits from accounts registered in your own name are accepted.

• Deposits from third-party accounts are not accepted.
• Deposited funds are generally credited to your account instantly.
• If a deposit is delayed for any reason, notify the support team.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. When submitting a withdrawal request, your account must have sufficient balance and all applicable wagering requirements must be met.

3.3 Fraud Prevention

rf77 reserves the right to investigate any suspicious financial activity. If fraud, money laundering, or any other illegal activity is proven, the account will be closed and the relevant information may be provided to law enforcement authorities.

3.4 Currency

All transactions on rf77 are conducted in Bangladeshi Taka (BDT / ৳). For any transaction conducted in a foreign currency, the applicable exchange rate will apply.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to receive this bonus. The wagering requirement for the welcome bonus is 15x (you must wager 15 times the total of your deposit and bonus).

4.2 Bonus Usage Rules

Bonus funds may only be used on games and betting markets available at rf77. Withdrawals are not permitted before the bonus wagering requirement is fulfilled. Direct transfer of bonus funds to another person is prohibited.

4.3 Right to Cancel Bonuses

If rf77 believes that a player is abusing the bonus system — such as by using multiple accounts, counterparty betting, or any other dishonest method — rf77 reserves the right to cancel the bonus and forfeit any related winnings.

4.4 Other Promotional Offers

From time to time, rf77 may run various promotional offers, cashback, free spins, or special events. Each offer will have its own terms, which will be detailed on the relevant page. rf77 reserves the right to change or discontinue any promotional offer at any time.

VIP Program and Cashback

The rf77 VIP program has five tiers. Weekly cashback benefits are available at each tier:

The criteria for VIP tier changes are not set by fixed numbers — your tier is elevated based on consistent and active play. rf77 reserves the right to change the terms of the VIP program at any time.

Betting and Gaming Rules

6.1 General Betting Rules

All betting and gaming activity on rf77 is subject to these Terms. Once a bet is confirmed, it generally cannot be changed or cancelled. It is entirely the user's responsibility to verify all information correctly before confirming a bet.

6.2 Technical Errors

If the outcome of any game is affected by a server outage, network issue, or any other technical error, rf77 reserves the right to void that round and refund the wagered amount.

6.3 Manipulation Prohibited

Cheating, software manipulation, bot use, or any other misconduct in any game is strictly prohibited. If any such activity is detected, the relevant account will be closed and all balances forfeited.

6.4 Game Provider Rules

Games from various providers are available on rf77, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. Each game provider has its own gaming rules, which you are advised to read before starting a game.

Prohibited Activities

The following activities are strictly prohibited on the rf77 platform:

• Creating an account or using services for minors (under 21 years of age).
• Registering multiple accounts and abusing bonuses or promotional offers.
• Conducting transactions using a third-party bank account or payment method.
• Exploiting vulnerabilities in the platform's software or systems.
• Betting or gaming using automated bots or scripts.
• Harassing other users or participating in harmful activities.
• Money laundering or illegal financial activity through the platform.
• Unauthorised use of rf77's intellectual property or assets.

Limitation of Liability

8.1 Nature of Service

rf77 strives to ensure uninterrupted service as much as possible, but the service may be temporarily unavailable due to unexpected technical issues, maintenance, or external factors. rf77 is not liable for such outages.

8.2 Responsibility for Betting Decisions

The outcome of any bet or game on the platform is entirely based on the user's own decisions. Gambling and betting carry financial risk. rf77 never guarantees specific winnings.

8.3 Third-Party Content

rf77 may contain content from third-party game providers. rf77 does not take full responsibility for the accuracy, security, or availability of such content.

Privacy and Data Protection

To learn in detail how your personal information is collected, used, and protected, please read our Privacy Policy page. The Privacy Policy is an integral part of these Terms.

rf77 keeps your personal information secure using SSL encryption technology. Your information may be shared with third parties only to meet legal obligations or to provide necessary services.

Responsible Gaming

rf77 places the highest importance on responsible gaming and the wellbeing of its users. We believe that gaming is a form of entertainment — not a source of addiction or financial hardship.

10.1 Voluntary Limit Setting

We provide users with the option to set their own limits on deposits, bets, or losses. To learn more about this, please read our Responsible Gaming page.

10.2 Self-Exclusion

If you feel that gaming is getting out of your control, you can contact our support team to request a temporary or permanent account break.

10.3 Protection of Minors

Use of the platform by persons under 21 years of age is prohibited. If there is any suspicion that a minor is using an account, guardians are requested to contact us immediately.

Account Suspension and Closure

11.1 Closure at User's Initiative

You may close your rf77 account at any time. Before closing, any pending bets must be settled, and if the applicable withdrawal conditions are met, you may withdraw your balance.

11.2 Closure at rf77's Initiative

rf77 may suspend or close an account in any of the following circumstances:

• Violation of these Terms.
• Providing a false identity or information.
• Suspicion of fraud or illegal activity.
• Abuse of the bonus system.
• As required by legal or regulatory obligations.

11.3 Balance After Closure

If an account is closed due to a breach of the Terms, rf77 reserves the right to forfeit the account balance. If closed for any other reason, the applicable balance will be returned.

Dispute Resolution

12.1 Complaint Process

For any complaint or dispute regarding the rf77 platform, please contact us first via our 24/7 live chat or by email at [email protected]. We will do our best to resolve your issue quickly and fairly.

12.2 Dispute Resolution Process

If a resolution cannot be reached through initial contact, rf77 reserves the right to conduct a more detailed investigation. For disputes regarding game or betting results, the game provider's server logs will be considered as final evidence.

Miscellaneous Provisions

13.1 Entire Agreement

These terms and conditions and the privacy policy together form the entire agreement between you and rf77, and supersede any previous oral or written agreements.

13.2 Severability

If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain in full effect.

13.3 Waiver

If rf77 does not enforce a particular condition in a specific situation, that does not mean the condition has been waived — the same condition may be enforced in the future.

13.4 Language of Communication

These terms and conditions have been prepared in the Bengali language. The Bengali version is final, and in the event of any dispute, the Bengali text shall prevail.

13.5 More Information

If you have any questions about these terms and conditions, please contact our support team via live chat or by email at [email protected]. Answers to common questions can be found on our FAQ page.